wheelthrown porcelain, carved black slip, celedon interior, clear exterior glaze
all glazes are food safe
all mugs are microwave and dishwasher safe
Payment by credit card, pay pal, money order, check. Money orders and checks must clear before items are shipped. Cancellations must occur within 48 hours of orginal order and prior to shipping
I do ship worldwide, but as I am based, in the US obviously shipping costs become a factor. I use USPS. Items normally ship in 48 hours. If you are buying multiple items please contact me so I can figure out the shipping for you.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
If you are unhappy with your pot, please contact me within 48 hours after receiving it. You must carefully repackage and ship it back tp Pickerelweed Pottery 31 Scarff Ave Burlington, VT 05401 (buyer pays shipping) within 7 days for a full refund of the item. Your pot must arrive in good condition without chips or breaks. Please be aware of your shipping costs before attempting to return your pot.
If your pot arrives damaged, again you will need to contact me within 48 hours with visual/photographic proof . You may need to send it back to me for verification for a refund or a replacement. If it has shipped via Priority mail, your item is insured with USPS. Please keep all packaging and broken bits so a claim can go forward.
If you break your pot in the first month, please contact me for a discounted replacement.
I can make mutiples/sets of any item in the shop. Contact me for details. Turn around time will vary. I also accept custom work within my capabilities.