Welcome

Thank you for visiting my shop.
Pickerelweed pottery is run by Kerry Shea, teacher, scholar, hiker, paddler, potter who resides in Saranac Lake, NY and northern Vermont.
She works almost exclusively in porcelain for its creamy white color and sensuous texture. Pots are painted in black (or dark green) slip and then carved with images from the natural world to achieve a woodcut appearance. Because pots are carved freehand, no two will be identical .
Pots have clear exterior glaze and green celedon, turquoise, red celedon, blue celedon or clear interior and are fired in an electric kiln to cone 6.

Payments

Payment by credit card, pay pal, money order, check. Money orders and checks must clear before items are shipped. Cancellations must occur within 48 hours of orginal order and prior to shipping

Shipping

I do ship worldwide, but as I am based, in the US obviously shipping costs become a factor. I use USPS. Items normally ship in 48 hours. If you are buying multiple items please contact me so I can figure out the shipping for you.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

If you are unhappy with your pot, please contact me within 48 hours after receiving it. You must carefully repackage and ship it back tp Pickerelweed Pottery 31 Scarff Ave Burlington, VT 05401 (buyer pays shipping) within 7 days for a full refund of the item. Your pot must arrive in good condition without chips or breaks. Please be aware of your shipping costs before attempting to return your pot.
If your pot arrives damaged, again you will need to contact me within 48 hours with visual/photographic proof . You may need to send it back to me for verification for a refund or a replacement. If it has shipped via Priority mail, your item is insured with USPS. Please keep all packaging and broken bits so a claim can go forward.
If you break your pot in the first month, please contact me for a discounted replacement.

Additional

I can make mutiples/sets of any item in the shop. Contact me for details. Turn around time will vary. I also accept custom work within my capabilities.

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